Returns & Exchanges

At BossenStore.com, we strive to ensure your bubble tea supplies arrive in perfect condition; however, due to the perishable nature of food products, we can only accept returns on unopened, non-perishable items within 30 days of delivery.

1

Verify Eligibility

Ensure your items are unopened, in original packaging, and are not classified as perishable liquids or powders which are final sale for safety reasons.

2

Contact Support

Email our customer service team with your order number and photos of the items you wish to return to receive a Return Merchandise Authorization (RMA) number.

3

Pack and Ship

Securely pack the authorized items and ship them back to our warehouse facility using a trackable shipping method at your convenience.

4

Receive Refund

Once our quality control team inspects the returned goods, we will issue a refund to your original payment method, minus any applicable restocking fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing